Computer Room Operator


What You'll Do

Who we are

ArcBest Technologies, an ArcBest® company, is an innovative technology company that provides custom-built solutions and leading-edge technologies that help our customers and suppliers successfully navigate the complex supply chain landscape. Our team is made up of highly engaged and creative tech and analytical professionals — engineers, mathematicians, data scientists, software developers, information system specialists and more — who create smart solutions that deliver value to our customers and keep the global supply chain moving. We’re building the future of logistics.

ArcBest Technologies is headquartered in Fort Smith, Arkansas.

Our people are at the heart of our success, and we offer a workplace that embraces all cultures, perspectives, and experiences — so we can provide the best atmosphere for our employees and the best service to our customers. If that sounds like something you’d like to be a part of, we’d love to hear from you.

Learn more about who ArcBest Technologies is and what we do along with ArcBest's commitment to Diversity, Equity and Inclusion.

What you’ll do

The Computer Room Operator’s primary responsibility is to monitor computers and operate peripheral equipment such as consoles, printers, and tape drives, move data offsite for disaster recovery and assure that all systems are available and stable.  This position monitors building systems and notifies responsible parties in case of failure during off-hours, holidays, and weekends.

 Your contribution may include:

  • Monitor system consoles and respond to system requests and errors in accordance with established guidelines and operating procedures.
  • Mount tapes and other storage devices, remove them, and prepare them for offsite transportation.
  • Monitor the production batch job queue and resolve problems with scheduled jobs.
  • Operate the system printers including but not limited to the mainframe line printers, document printers, and check printers.
  • Assist programming staff with abends.
  • Monitor building systems in the corporate headquarters (fire suppression, power, HVAC) and take appropriate action in emergencies.
  • Monitor nightly backups of disaster recovery data and ensure all data is transported offsite in a safe and timely manner.
  • Other duties and projects, as assigned.

As a Computer Room Operator, you will be a member of the ArcBest Technologies team in Fort Smith, AR.  Work hours vary based on scheduling.  Service is provided 24/7/365.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: Bachelor's degree in Information Systems or equivalent field preferred.

Experience: At least one year of experience in related field preferred.

Computer Skills: Detailed knowledge of mainframe operating environment and all software and hardware associated with this environment.  Detailed knowledge of Zeke and Zebb scheduling and rerun software. Detailed knowledge of check printing procedures. Understanding of ABT IT environment, standards, and procedures.

If you require accommodation in the application process, please contact or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability. 

REF 20010

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