Data Integration Analyst I


What You'll Do

Who we are

ArcBest Technologies, an ArcBest® company, is an innovative technology company that provides custom-built solutions and leading-edge technologies that help our customers and suppliers successfully navigate the complex supply chain landscape. Our team is made up of highly engaged and creative tech and analytical professionals — engineers, mathematicians, data scientists, software developers, information system specialists and more — who create smart solutions that deliver value to our customers and keep the global supply chain moving. We’re building the future of logistics.

ArcBest Technologies is headquartered in Fort Smith, Arkansas.

Our people are at the heart of our success, and we offer a workplace that embraces all cultures, perspectives, and experiences — so we can provide the best atmosphere for our employees and the best service to our customers. If that sounds like something you’d like to be a part of, we’d love to hear from you.

Learn more about who ArcBest Technologies is and what we do along with ArcBest's commitment to Diversity, Equity and Inclusion.

What you’ll do

We’re looking for a Data Integration Analyst I to join the ArcBest Technologies team. The Data Integration Analyst I successfully manages the execution of customer data integration projects across ArcBest and its subsidiaries. This position collaborates with IT teams within ArcBest Technologies to coordinate projects between internal and external customers to define business and technical requirements. The Data Integration Analyst I is responsible for managing integration projects from beginning to end, collaborating with stakeholders to evaluate, design, and advance solutions that enhance customer data integration between ArcBest, its subsidiaries, and customers.

Your contribution may include:

  • Manage projects from Initiation to Closure by: defining requirements, coordinating and prioritizing requests with internal and external customers, and providing stakeholder updates on projects.
  • Communicate and manage expectations effectively.
  • Identify opportunities for data integration (API, EDI, etc.) with new and existing customers.
  • Research, troubleshoot, and resolve data integration (API, EDI, etc.) related issues.
  • Evaluate existing data integration processes to identify solutions to drive improvements in customer experience.
  • Develop and maintain data integration documentation and knowledge base.
  • Provide technical expertise on data integration systems and processes.
  • Perform ad-hoc reporting and analysis.
  • Other duties and projects, as assigned.  

As a Data Integration Analyst I, you will be a member of the ArcBest Technologies Data Integrations team in Fort Smith, AR. Your hours will be Monday through Friday, 8:00am to 5:00pm, with irregular hours that may occur depending on workload.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: Bachelor’s Degree in Computer Science, Engineering, Mathematics, Business, or other related field, preferred.

Experience: Minimum, one-year experience in data integration and/or technical role, one-year experience in logistics and/or transportation industry, and one-year experience in project management.

Computer Skills: Proficient in Microsoft Office, SQL (DB2).

If you require accommodation in the application process, please contact or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.

REF 20611

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