Enterprise Business Intelligence Analyst


What You'll Do

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. ArcBest Technologies is an ArcBest company that develops and supports applications to provide innovative technology solutions for business challenges.

Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for an Enterprise Business Intelligence Analyst to join the ArcBest Technologies team. As a member, you will be responsible for creating and implementing descriptive and diagnostic analytical reports and dashboards to drive business decisions and strategy. This position is also involved with assigned projects that impact all areas of the business, including supply chain operations, customer experience, pricing, maintenance, sales, human resources, and others. Decision makers at all levels rely on this position to provide timely, accurate, actionable data and analysis for strategic and tactical planning.

Your contribution may include:

  • Manage the life span of a diagnostic and descriptive analytics project, including data collection and integration, data modeling and validation, and report/dashboard design with implementation and maintenance.
  • Develop, manage, and update data models and definitions within the current and legacy BI toolkit including physical and logical models of the data warehouse, datamart, operational data store and source systems.
  • Develop, manage, and update reports and report definitions within the current and legacy BI toolkit.
  • Work with end users and business analysts to ensure close fit between BI environment and business requirements.
  • Work with business analysts and database administrators to identify and provision data for analysis.
  • Collaborate with and support business analysts throughout the enterprise on best practice analytics strategies and techniques.
  • Provide second-line support to business analysts who develop reports on behalf of their departmental colleagues.
  • Work on projects involving external consultants.
  • Other duties and projects, as assigned

As an Enterprise Business Intelligence Analyst, you will be a member of the ArcBest Data Science team in Fort Smith, AR. Your hours will be Monday through Friday, 8:00am to 5:00pm, with irregular hours that may occur depending on work load.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

  • Bachelor’s degree, preferably with superior academic achievement in a related field.   
  • Prior experience using data warehouse or analytical tools for business purposes.  Prior experience with data modeling and analytics related course work or work experience within BI Tools, preferably in Microsoft Power BI.
  • Proficient in Microsoft Office Suite.  Knowledge of current web development technologies.
  • Strong knowledge of SQL and relational and multidimensional database designs.
  • Knowledge of key data warehousing processes and designs. 
  • Knowledge of current and legacy BI toolkit functions and features.
  • Understanding of SQL and relational and multidimensional designs.
  • Knowledge of how BI and its data impact specific business processes.
  • Knowledge of current web development technologies.

If you require accommodation in the application process, please contact arcbhr@arcb.com or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.

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