Telerobotics Operator


What You'll Do

Who we are

ArcBest Technologies, an ArcBest® company, is an innovative technology company that provides custom-built solutions and leading-edge technologies that help our customers and suppliers successfully navigate the complex supply chain landscape. Our team is made up of highly engaged and creative tech and analytical professionals — engineers, mathematicians, data scientists, software developers, information system specialists and more — who create smart solutions that deliver value to our customers and keep the global supply chain moving. We’re building the future of logistics.

ArcBest Technologies is headquartered in Fort Smith, Arkansas.

Our people are at the heart of our success, and we offer a workplace that embraces all cultures, perspectives, and experiences — so we can provide the best atmosphere for our employees and the best service to our customers. If that sounds like something you’d like to be a part of, we’d love to hear from you.

Learn more about who ArcBest Technologies is and what we do along with ArcBest's commitment to Diversity, Equity and Inclusion.

What you’ll do

We’re looking for a Telerobotics Operator to join the ArcBest Technologies team. The Telerobotics Operator remotely operates semi-autonomous material handling vehicles (e.g. forklifts, reach trucks). This role enables ArcBest to offer labor as a service to customers of our autonomous vehicles. The Telerobotics Operator's primary focus is to perform tasks that cannot be performed autonomously such as pallet pickup and pallet put away. The work environment is in a professional office setting that primarily utilizes a steering wheel and other controls to manipulate the remote vehicle.

Your contribution may include:

  • Remotely operate a semi-autonomous vehicle located in a customer’s facility.
  • Pickup, put away, and/or drive the vehicle as directed.
  • Follow workflow procedures specific to the customer.
  • Engage and disengage freight efficiently to meet customer objectives.
  • Inspecting inventory on screen for damage and faults.
  • Communicate issues and adapt processes to complete job tasks.
  • Be willing to take customer direction and feedback.
  • Review and participate in functional testing for all system fixes, upgrades, and other systems maintenance.
  • Comply with company and customer policies and legal guidelines.
  • Adhere to safety management standards.
  • Adhere to production schedules.
  • Actively participate in quality compliance activities.
  • Other duties and projects, as assigned.

As a Telerobotics Operator, you will be a member of the ArcBest Technologies Technology Research and Development team in Fort Smith, AR. Your hours will vary based on customer operating schedules and time zone. Day shift or night shift availability.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: High School diploma or equivalent required.

Experience: Zero to two years’ experience in a related field, preferred.

Computer Skills: Proficient in the operation of gaming and gaming simulators, preferred.

This position is hourly with an expected starting rate of $15.53

If you require accommodation in the application process, please contact or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.

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