Robotics Implementation Engineer

All Locations, Nationwide Availability

What You'll Do

Who we are

ArcBest Technologies, an ArcBest® company, is an innovative technology company that provides custom-built solutions and leading-edge technologies that help our customers and suppliers successfully navigate the complex supply chain landscape. Our team is made up of highly engaged and creative tech and analytical professionals — engineers, mathematicians, data scientists, software developers, information system specialists and more — who create smart solutions that deliver value to our customers and keep the global supply chain moving. We’re building the future of logistics.

ArcBest Technologies is headquartered in Fort Smith, Arkansas. This role is remote based, Nationwide. Customer facing travel is expected. 

Our people are at the heart of our success, and we offer a workplace that embraces all cultures, perspectives, and experiences — so we can provide the best atmosphere for our employees and the best service to our customers. If that sounds like something you’d like to be a part of, we’d love to hear from you.

Learn more about who ArcBest Technologies is and what we do along with ArcBest's commitment to Diversity, Equity and Inclusion.

What you’ll do

We’re looking for a Robotics Implementation Engineer to join the Technology Research and Development team. The Robotics Implementation Engineer supports sales and customers by capturing technical requirements of the installation project and providing technical support throughout the implementation process. This role will provide rapid response to technical issues associated with the implantation of Autonomous Mobile Robots (AMRs). They will also serve as a technical resource throughout the implementation, which may include creating a site map for robotics operations, working with the customer to lay out path network, evaluating infrastructure to ensure proper support of robotic systems, and working with third parties to ensure the services provided to the customer meets the needs of the robotics system.

Your contribution may include:

  • Collaborate with professional services team to develop plan for upfit of a customer site to support installation and implementation of a robotics system.
  • Map installation site via LiDAR appliance.
  • Perform network analysis and recommend the proper communication service; Wi-Fi, LTE/5G, Private LTE/5G.
  • Research the customer business system and engage backend developers to support integration.
  • Support customer by providing technical expertise during the installation and configuration of AMRs.
  • Provide customer support by being the single point of contact during bring up of the system.
  • Collaborate with development team to implement customer-specific requirements.
  • Document installation in preparation to hand off support to long-term support team.
  • Collaborate with development team to resolve potential issues/bugs affecting installation and provide feedback and lessons learned during implementation.
  • Other duties and projects, as assigned.
  • 50% to 75% customer facing travel is expected.

As a Robotics Implementation Engineer, you will be a member of the ArcBest Technologies Technology Research and Development teamYour hours will be Monday through Friday, 8:00am to 5:00pm, with irregular hours that may occur depending on workload.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: Bachelor’s in engineering or related field, required.

Experience: Minimum, two years’ experience with sales engineering, field applications engineering, or similar role with industrial equipment, robotics or AGVs, preferred. Experience with specification, installation and troubleshooting computer networks in an industrial setting, preferred.

Computer Skills: Familiarity with Linux and experience with CBRS/Private LTE systems, preferred.

If you require accommodation in the application process, please contact or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.

In accordance with the Equal Pay Transparency information, the pay range for this position is $71,800 - $89,000, will fluctuate based on location and experience. Subject to a market adjustment based on nationwide location.

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